Frequently Asked Question
We are happy to answer your questions regarding Bird's Nest Knowledge and our services
We use 100% traditional hand-cleaned bird’s nest from our Malaysian and Indonesian farms. Throughout the process, there is strictly no bleaching and our products are bottled and prepared in Singapore according to strict regulatory standards. You can learn more about our processes at Mynest – Best Birdnest.
The shelf life of an unopened bottle of bird’s nest is 2 years, and it must be kept in a cool and dry place and away from direct sunlight. Storing it in room temperature is perfectly fine. Once opened, we recommend keeping it in the fridge and consuming it within 7 days.
Regular consumption of bird’s nest can strengthen our respiratory system and has traditionally been used to enhance one’s complexion due to its high collagen content.
Best consume the bird’s nest in 15 days.
Yes, our bird’s nest products are definitely safe for children. We would recommend a moderate consumption level of 1 tablespoon a day.
Yes, our bird’s nest products are definitely safe for pregnant women. We would recommend a moderate consumption level of 1 tablespoon a day.
The recommended amount is 9 grams – 15 grams a week. One bottle of MyNest Bird nest contains 3 grams of dry bird nest. Thus, at least 3 to 4 bottles a week is recommended to get the amazing result by drinking constantly.
Select your birdnest, choose sugar level, choose the quantity you want to receive per week, select how long you want to subscribe and add to cart!
After you finish selecting all your product, click checkout and you can make your payment!
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you will be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Item bought thru website after payment made is non refundable.
You can pay by either direct bank transfer, PayPal, credit card (VISA/MasterCard ) or cash on delivery for orders via finestfood.com.sg or via our hotline. We are currently unable to accept payment by debit cards.
Order & Delivery
On the next working day after you placed an order via our online shop, our staff will call you to arrange for delivery. Typically you should receive your order within 48 hours.
We outsource for logistic company to deliver. Driver will call you before delivery.
If there’s any changes, it can be made at least 24 hours before the delivery. Any last-minute change will impose additional fees. An additional fee (calculated by distance (km)) will be charged accordingly by the driver.
We deliver on :
1st, 3rd and 5th of Monday- Sunday.
2nd and 4th Sat, Sun Off.
Have any enquiries or unanswered questions?
Contact our friendly product specialist and we are here to help!
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